Terms & Conditions

This customized merchandize is non-refundable and non-exchangeable. The turnaround time for completion of your order is as follows: Terminus Sports Merchandise: 4-5 weeks after the invoice has been paid. Pacific Headwear: 5-8 weeks after invoice has been paid TCK Socks: In stock items – 1-3 weeks after invoice has been paid Custom items – 3-8 weeks after invoice has been paid Other vendors: timeline varies depending on vendor and will be documented by your sales representative. Please note that these timelines may vary based on any unforeseen circumstances, weather disruptions, supply chain interruptions and yes, global pandemics.

Rush Orders:  If your order qualifies for a Rush order, Terminus Sports commits to a production timeline of your items so that in normal circumstances your orders will be received within the Rush order timeline. Terminus Sports is not responsible for delays as a result of shipping or transportation companies or delays as a result of unforeseen circumstances, weather disruptions, supply chain interruptions or global pandemics.

Terminus Sports is not responsible for any delays in turnaround time from 3rd party vendors.

Please note that any changes in quantity or additions to your order after the invoice paid date may delay the turnaround time. Applicable taxes and shipping fees will be charged to every order. All sizes submitted to Terminus Sports from the team are submitted by the team or organization representative. Any names required on the merchandise are submitted by the team or organization representative. Terminus Sports is not responsible for misspellings or typos of names. Terminus Sports strongly recommends that players use the applicable size chart to determine the correct size for their merchandise. Colors on the merchandise are not guaranteed to match any 3rd party vendor (hats, belts, socks). Shipping: Once your merchandise has cleared the Terminus Sports inspection and quality control process, your order will be ship to the address we have on file. You will receive an email notifying you of the shipment with additional tracking information. Your sales representative does not have tracking information. Payment of this invoice is confirmation and approval of the merchandise design, sizes submitted and authorization to proceed with production. A courtesy ‘print file review’ will be offered to confirm any name misspellings or typos, the ‘print file review’ cannot accommodate any design changes. Once payment is made, no design changes can be made to the order.